LABORATORY SERVICES

Serious medical conditions can go undetected for years without noticeable symptoms. The earlier a problem is detected, the easier and more likely it is to be treatable. DirectLabs® is the leader in direct access laboratory testing and provides access to major clinical labs nationwide. Confidential results are available online in as little as 24 hours for most tests.

Scheduling Process

First time customers will create a “MyDLS” account. Customers will be able to access this account with their username and password at any time to view test orders, sign HIPAA release forms, print requisitions, and view or print results, all online, securely and confidentially.

Order Your Tests

Order online at www.directlabs.com/BestBenefits and click on the “Order Test” tab and walk through the prompts. Or call 800-908-0000 and give the code R-BESB when placing your order over the phone.

Print Your Documents

Within 2–4 hours, DirectLabs® will generate a requisition and upload it to the customer’s account during normal business hours. An email will be sent notifying the customer to log in to their account and print their requisition

Go to Lab Location

Using the “Lab Locator” option, find a patient service center location convenient to your home or work*

Retrieve Results

Results available online, most results are received in 24-48 hours, and uploaded securely & confidentially to your MyDLS account. If you would like your test results sent to your Healthcare Provider, you must log onto your account and complete the online HIPAA form

Not available in MD, NJ, NY and RI

*Members may only use locations that are listed on the website. Using a non-participating location may result in a member being turned away or billed.

CONTACT INFO

8710 W. Hillsborough Ave., Ste. 341
Tampa, FL 33615
BENEFIT RELATED QUESTIONS CALL 888-868-6199
support@elitemedicalsavings.com

Dental, Vision, Chiropractic, Labs, Imaging, & Diabetic Disclosure. This plan is NOT insurance. This plan is not a qualified health plan under the Affordable Care Act (ACA). Some services may be covered by a qualified health plan under the ACA. This plan does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. This is not a Medicare prescription drug plan. Discounts on hospital services are not available in Maryland. The plan provides discounts at certain health care providers of medical services. The plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount plan organization. The range of discounts will vary depending on the provider type and services provided. The licensed discount plan organization is Coverdell & Company, Inc., at 8770 W. Bryn Mawr, Suite 1000, Chicago, IL 60631, 1-888-868-6199. To view a list of participating providers visit www.elitemedicalsavings.com . You have the right to cancel this plan within 30 days of the effective date for a full refund of fees paid. Such refunds are issued within 30 days of cancellation.